Hamad International Airport (DOH)

Airport in Doha, Qatar

Introduction

Hamad International Airport is the primary point of entry for most travellers, and is the hub and base for Qatar Airways, which has positioned itself as one of the "Big Three" Middle Eastern airlines. It has built a far-reaching network, flying to destinations in Europe, South and East Asia, Australia, Africa and the Americas.

Formerly known as New Doha International Airport (NDIA), Hamad International Airport was originally scheduled to open in 2009, but after a series of costly delays, the airport finally opened on 30 April 2014 with a ceremonial Qatar Airways flight landing from nearby Doha International. National carrier Qatar Airways and all other carriers formally relocated to the new airport on 27 May 2014.

Contrary to Dubai, the home of Qatar Airways' archrival Emirates, Doha is served by much fewer other carriers. The major European airlines usually provide a single connection to Doha from their main hubs (e.g. Lufthansa from Frankfurt, KLM from Amsterdam), but minor ones do not. Pretty much all airlines of the Middle East, Turkey included (but not Israel), provide connections to Doha. Relatively few Asian airlines do so, however, with the exception of a relatively good choice of connections to India and Pakistan.

Airlines & Destinations

AirlinesDestinations
Air India ExpressKozhikode, Mangalore, Mumbai, Thiruvananthapuram
AtlasGlobalIstanbul–Atatürk
Biman Bangladesh AirlinesChittagong, Dhaka, Sylhet1
British AirwaysLondon–Heathrow
Cham Wings AirlinesDamascus
Ethiopian AirlinesAddis Ababa
Himalaya AirlinesKathmandu
IndiGoChennai, Delhi, Kozhikode, Mumbai
Iran AirLar, Shiraz
Jet AirwaysDelhi, Kochi, Kozhikode, Mumbai, Thiruvananthapuram
Kuwait AirwaysKuwait
LufthansaFrankfurt, Kuwait
Middle East AirlinesBeirut
Nepal AirlinesKathmandu
Oman AirMuscat
Pakistan International AirlinesPeshawar
Pegasus AirlinesIstanbul–Sabiha Gökçen
Philippine AirlinesManila
Qatar AirwaysAddis Ababa, Adelaide, Ahmedabad, Algiers, Amman–Queen Alia, Amritsar, Amsterdam, Ankara, Athens, Atlanta, Auckland, Baghdad, Baku, Bangalore, Bangkok–Suvarnabhumi , Barcelona, Basra, Beijing–Capital, Beirut, Belgrade, Berlin–Tegel, Birmingham, Boston, Brussels, Bucharest, Budapest, Buenos Aires–Ezeiza, Canberra (begins 12 February 2018), Cape Town, Casablanca, Chiang Mai (begins 31 October 2017), Chengdu, Chennai, Chicago–O'Hare, Chongqing, Clark, Cochin, Colombo, Copenhagen, Dallas/Fort Worth, Dar es Salaam, Delhi, Denpasar/Bali, Dhaka, Djibouti, Dublin, Durban, Edinburgh, Entebbe, Erbil, Faisalabad, Frankfurt, Geneva, Goa, Guangzhou, Hangzhou, Hanoi, Helsinki, Ho Chi Minh City, Hong Kong, Houston–Intercontinental, Hyderabad, Islamabad, Istanbul–Atatürk, Istanbul–Sabiha Gökçen, Jakarta–Soekarno–Hatta, Johannesburg-OR Tambo, Karachi, Kathmandu, Khartoum, Kiev-Boryspil (begins 28 August 2017),[20] Kigali (temporary suspended), Kilimanjaro, Kochi, Kolkata, Kozhikode, Krabi, Kuala Lumpur–International, Kuwait, Lagos, Lahore, Larnaca, Las Vegas (begins 27 June 2018), London–Heathrow, Los Angeles, Madrid, Mahé, Malé, Manchester, Manila , Maputo, Marrakech, Mashhad, Melbourne, Miami, Milan–Malpensa, Montréal–Trudeau, Moscow–Domodedovo, Multan, Mumbai, Munich, Muscat, Nairobi–Jomo Kenyatta, Najaf, New York–JFK, Nagpur, Nice, Oslo–Gardermoen, Paris–Charles de Gaulle, Perth, Peshawar, Philadelphia, Phnom Penh, Phuket, Pisa, Prague (begins 21 August 2017), Rio de Janeiro-Galeão (begins 30 January 2018), Rome–Fiumicino, Salalah, Santiago de Chile (begins 30 January 2018), São Paulo-Guarulhos, Seoul–Incheon, Shanghai–Pudong, Shiraz, Sialkot, Singapore, Skopje, Sofia, Sohar (begins 8 August 2017), Stockholm–Arlanda, Sulaymaniah, Sydney, Tbilisi, Tehran–Imam Khomeini, Thiruvananthapuram, Tokyo–Haneda, Tokyo–Narita, Tunis, Venice, Vienna, Warsaw–Chopin, Washington–Dulles, Windhoek–Hosea Kutako, Yangon, Yerevan, Zanzibar, Zagreb, Zürich
Regent AirwaysDhaka
Royal Air MarocCasablanca
Royal Jordanian AirlinesAmman–Queen Alia
SriLankan AirlinesColombo
Sudan AirwaysKhartoum
Syrian AirDamascus
Turkish AirlinesIstanbul–Atatürk

Transportation


TAXI

‘Karwa’ taxis offer a convenient and flexible way travel to and from Hamad International Airport. Taxi Pavilion makes it easy to hire and board your taxi.

Arriving passengers can board a taxi at the Taxi Pavilion located to the left end of the Arrivals hall. Follow the ‘Taxi’ sign at the Arrivals Hall or ask at an information desk or use our airport map to find your way.

All taxis are metered and the minimum flag down fare at the airport starts at QAR 25 (USD 7) and QAR 1.20 per kilometre between 05:00 AM to 09:00 PM and QAR 1.80 per KM between 09:00 PM to 05:00 AM

Please ensure you are carrying enough Qatari Riyals to pay for your trip as taxis only accept cash payments in local currency. ATMs are located in proximity to the taxi pavilion for your convenience.

Hiring a taxi

You can choose between sedans and vans depending on your seating and luggage requirements. Special taxis are also available for larger families or for passengers travelling with a lot of baggage. For your convenience taxi coordinators will assist you with loading your luggage and boarding your taxi.

All airport taxis are operated by Mowasalat; a Qatari state-owned company. The vehicles are clean, well-maintained and staffed by trained drivers.

Karwa taxi services can be booked in advance by calling the call center on + +974 800 8294 or via the Karwa App available on Android and iOS.

For the safety and convenience, we advise to only hire & board airport taxis from the taxi pavilion. Only Taxis operating from this location are authorized to do business at the airport. All taxi drivers and vehicles available at the taxi pavilion are subject to high quality & performance standards and a robust lost and found policy.

Booking a PRM taxi

If you need to book special taxis for passengers with reduced mobility (PRM) please call Mowasalat directly on (+974) 4458 8888, providing as much advance notice as possible.


BUS

Doha’s bus network connects Hamad International Airport to various destinations across the city, offering a convenient transport option. All buses are operated by Mowasalat, Qatar’s state transport company. The vehicles are clean, well-maintained and staffed by trained drivers and supported by helpful ground staff.

Paying your bus fare

Your bus fare can only be paid with a Karwa Smartcard. You can purchase or top-up a Karwa Smartcard from the Mowasalat Information Desk near Baggage Claim Belt 5 & 6. There are three options to choose from:

  • QR10 Card (USD 3): two inner-city trips within a 24 hour period
  • QR20 Card (USD 5): unlimited trips across Qatar within a 24 hour period
  • Regular Karwa Smartcard QAR 30 (USD 8): QAR 10 for the card with QAR 20 value, available to be topped up for future journeys

Bus routes

For your convenience there are three bus routes serving Hamad International Airport:

Route 777: HIA - West Bay - the Pearl - Zig Zag Towers via Corniche (circular route)

Operating Hours: 05:00 to 24:00

Frequency: 20 minutes

Fares: QAR 5 (via Karwa Smartcard)

View Bus Route Maps for more info

Route 109: Al Ghanim Bus Station - HIA – Barwa Village – Al Wakra – Mesaieed (also in the reverse direction)

Operating Hours: 04:04 to 23:04

Frequency: 30 minutes

Fares: from QAR 2.5 - 6 (via Karwa Smartcard)

View Bus Route Maps for more info

Route 747: HIA – Souq Waqif - Al Ghanim Bus Station - Old Salata Area via Al Matar Street (also in the reverse direction)

Operating Hours: 04:05 to 23:35

Frequency: 20 minutes

Fares: from QAR 2.5 - 3 (via Karwa Smartcard)

View Bus Route Maps for more info

Route 737: HIA - Karwa City Bus Stations (also in reverse direction)

Operating Hours: 04:05 to 23:45

Frequency: 30 minutes

Fares: from QAR 2.5 - 3 (via Karwa Smartcard)

View Bus Route Maps for more info

Route 727: HIA - Al Khor (also in reverse direction)

Operating Hours: 04:00 to 23:50

Frequency: 60 minutes

Fares: from QAR 2.5 - 7 (via Karwa Smartcard)

View Bus Route Maps for more info

For more information about routes and timings please contact the Mowasalat call centre on (+974) 4458 8974/ 8650 or visit the Mowasalat website.


LIMOUSINES

Chauffeur-driven limousines, including luxury sedans and 7-seater vans, are available to take you from Hamad International Airport to anywhere in Qatar with well-trained and courteous drivers.

Booking your limousine

For pre-booking, please call Mowasalat Limousine on (+974) 800 5466.

For on-arrival booking, simply approach the Mowasalat Limousine kiosk located in the Arrivals hall. You can pay in cash with Qatari Riyals at the end of the trip to the Limo Driver. Just ask at the information desk or use our airport map to find your way to the counter

For more information, please visit the Mowasalat Limousine website.

Finding your limousine

If you have pre-booked your limousine using our call centre, it will be waiting for you at the airport arrival gate. Please use gate number 2 or 3 to leave the arrivals hall and you will find your limousine parked there. If you require any assistance, please ask one of limo supervisors at the front of the gate to assist you to find your limousine.

Terminals


Terminal 1

  • Concourse A has 10 passenger gates connected to jet bridges and is located west of the check-in area and Main Terminal. Two of the gates are designed to accommodate the Airbus A380.
  • Concourse B has 10 passenger gates connected to jet bridges and is located east of the check-in area. It has opened on April 30, 2014 with 10 airlines transferring operations over from Doha International Airport. Two of the gates are built to accommodate the Airbus A380. There is a small coffee shop located at the end of Concourse B, as well as smoking rooms, family areas, and an express duty-free store.
  • Concourse C has 13 passenger gates connected to jet bridges, two of them built specifically for the Airbus A380. There are 10 remote gates without a fixed jet bridge link connected to Concourse C. This Concourse has opened on 27 May 2014.
  • Concourse D Is fully operational. Gates 1-4 are on the first floor and Gates 20-24 on the ground floor.
  • Concourse E Is fully operational. Gates 1-4 are on the first floor and Gates 20-24 on the ground floor.

Concourse D & Concourse E are due to be extended with a possible Concourse F although plans are still to be finalised. Terminal 1 features First and Business Class lounges which were opened by Qatar Airways CEO, Akbar Al Baker on 20 June 2014.


Planned Terminal 2

Qatar plans to build a second terminal only if the present passenger growth outnumbers the projected figures. This looks to be more of a certainty, as some of articles say that terminal two is a confirmed project due to the anticipated passenger load from the 2022 FIFA World Cup.

Accommodation & Hotels

Coffee & Restaurants

ARGO TEA

Argo Tea is a Chicago-based food and beverage company responsible for pioneering the innovative tea café concept. Founded in 2003, Argo Tea is passionate about bringing teas directly from growers around the world, and blending them into unique and delicious signature beverages and teas. Dedicated to delivering consistent quality and a genuine customer experience "one customer and one cup at a time", it aims to provide the "Argo experience" through the innovative approach of rediscovering the diversity and tradition of teas. Argo Tea primarily sells a variety of hot and cold tea-based signature drinks and specialty foods including sandwiches, salads, quiches and pastries.

AZKA

Offering Indian and Arabic cuisine.

BEIN CAFE

Dine in a café where the action is! More than a smoothie outlet, the menu features a wide variety of fresh and healthy foods including Wraps, Grilled Panini, Salads and Healthy juices. These delectable offerings are combined with freshly squeezed juices for a healthy experience.

BURGER KING

Offering flame-grilled burgers, including the signature original WHOPPER® and other items.

CAMDEN FOOD

Offering organic sandwiches, a fresh salad bar and dried fruits.

CAVIAR HOUSE & PRUNIER

Everything is prepared fresh in front of the guests. Caviar House & Prunier is the only restaurant in the world which produces its own caviar and its own salmon.

EAT STREET

The Eat Street offering include:

  • Camden Food, offering organic sandwiches, a fresh salad bar and dried fruits
  • Negroni, an Italian concept with a variety of pastas and pizzas
  • Azka, offering Indian and Arabic cuisine
  • Red Mango, offering frozen yogurts, coffees and juices
  • Soho Coffee, offering organic food and beverage
  • Burger King, offering flame-grilled burgers, including the signature original WHOPPER® and other items

FARGGI

Farggi is Barcelona-based producer of Super Premium Ice-Cream and Cakes.

RED MANGO

Offering frozen yogurts, coffees and juices.

YUM CHA

Offering Asian Food.

Shopping

24 SEVEN

24 seven has everything you need. This store offers electronics, food, confectionery and tobacco.

AL MOTAHAJIBA

Luxury fashion brand for abayas, jalabiyas and sheilas.

ARMANI JUNIOR

Clothing, shoes and accessories for babies, children and teens.

BAZAAR

Original and eclectic range of souvenirs, including arts, crafts and Qatar gifts.

BLUSH

Explore a large and diverse selection of beauty products from Blush. Buy makeup, cosmetics, skincare and other products from beauty brands like L'Oréal, Bourjois, Toni & Guy, Lanocreme, By Nature, Rimmel, OPI, Nivea, Nesti Danti, Go Mineral and many more.

BOULEVARD

This multi-brand fashion accessories space will enthral shoppers who crave the latest and most high-fashion shoes, handbags, small leather goods, scarves, watches, jewellery and designer sunglasses - everything necessary to set them apart from the crowd.

BVLGARI

 The Bvlgari store in the New Doha International Airport reflects the brand concept of simplicity and elegance of the classic Italian style, reviewed in a modern key.

CONFECTIONERY, LIQUOR & TOBACCO

Tobacco, cigars, wines, malts, whiskys, nuts, dates, chocolates and souvenirs.

GIORGIO ARMANI

Ready-to-wear, bags, shoes and accessories from the exclusive Italian fashion house.

Car parks


Short-Term Parking

Short-term car parks are located on either side of the passenger terminal (map). It offers covered and secured parking for up to 15  days with easy access to the terminal building via dedicated walkways. Parking charges are as follows:

  • First 30 minutes free
  • One hour 5 riyals
  • Two hours 10 riyals
  • Each additional hour or any part thereof will be 5 riyals each
  • A lost ticket will cost 35 riyals
  • Cash payment can be made at payment machines located on each car park level. Card payments can be made at payment desks located on level one in both east and west car park areas.

The east short-term car park  is more convenient for passengers flying with Qatar Airways, while the west short-term car park is better suited for passengers travelling with all other airlines. Parking payment is generally not accepted at the exit barriers.


Long-Term Parking

Long-Term car park facility is located on the southern end of the passenger terminal (map). It offers covered and secured parking for up to 60 days with complementary shuttle service to the terminal every 15- 20 minutes. Parking charges are as follows:

  • Each hour or any part thereof will be 2 riyals each
  • 45 riyals for every completed Twenty four (24) hours
  • A lost ticket will cost 35 riyals in addition to the actual tariff for the duration of parking

It is advised to arrive well in advance to the long-term car park to avoid any incidents or delays.

Internet, Comunication

Complimentary Wireless Internet

Enjoy complimentary wireless internet access throughout our passenger terminal. Just search for “HIAQatar Complimentary WiFi” on your smartphone, tablet or laptop computer and sign in.

Complimentary Internet Kiosks and Desks

Equipped with screens and keyboards, our internet kiosks and desks offer you free web browsing. The kiosks are located throughout the passenger terminal (including the boarding gate areas).The desks are also available at each of our five activity nodes.  Approach an information desk or use our airport map to locate the nearest one.

Telephone Booths

You can call anywhere in the world by purchasing a prepaid calling card from Qatar Duty Free. Telephone booths are located throughout the passenger terminal (including the boarding gate areas).

Things to know

Smoking Rooms

To maintain a smoke-free environment for passengers and staff, Hamad International Airport is strictly a non-smoking facility. The smoking of e-cigarettes are also not permitted within the terminal. There are designated smoking rooms available throughout the passenger terminal, which are fitted with smoke extractors and comfortable seating. Follow the signs, approach an information desk or use airport map to locate the nearest one.

ATMs

There are multiple ATMs located throughout the passenger terminal, several of which dispense cash in multiple currencies. They can be accessed at the departures level, both prior and post immigration as well as at the arrivals level, before or after the customs check point. Approach an information desk or use airport map to locate the nearest one.

Foreign Exchange

There are four foreign exchange kiosks located across the passenger terminal. They offer currency conversion and money transfer services.

  • Departures check-in area – at the end of check-in Row 9
  • Departures– towards Concourse B (near Marché restaurant)
  • Arrivals baggage claim area – towards the end of Belt 3
  • Arrivals hall –meet & greet area (adjacent to Al Maha Lounge)

Parent’s Rooms

Parents’ rooms allow you to attend to your infant in privacy and comfort. Facilities include water/milk warmers and diaper changing stations. Parents’ rooms are located at various points across the passenger terminal. Follow the signs, approach an information desk or use airport map to locate the nearest one.

Family Toilets

These are located at various points across the passenger terminal. Follow the signs, approach an information desk or use airport map to locate the nearest one.

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