El Dorado International Airport (BOG)

Airport in Bogota, Colombia

Introduction

El Dorado International Airport is an international airport located in Bogotá, Colombia. It is ranked among the world's 50 busiest airports in terms of: passenger traffic (ranked third in Latin America with 25,009,483 passengers in 2013), cargo traffic (ranked first in Latin America (33rd worldwide) with 622,145 metric tons in 2013) and traffic movements (ranked second in Latin America (45th worldwide) with 304,330 aircraft movements in 2011).

As such, it is the largest airport in Colombia and the main international and domestic air gateway in the country, serving as the main and largest hub for Avianca (the national flag carrier of Colombia), Copa Airlines Colombia, LATAM, Satena, EasyFly and other cargo companies. It is managed by Operadora Aeroportuaria Internacional (OPAIN), a consortiumcomposed of Colombian construction and engineering firms and the Swiss company Flughafen Zürich AG.

El Dorado is the most important airport in Colombia, accounting for 49% of the total air traffic in the country. It handles all domestic and international flights into Bogotá. El Dorado is located about 15 kilometres (9.3 mi) west of the city center; Avenida El Dorado (26 street) provides passengers access to downtown. Regular buses, known as "feeders" (alimentadores), transport users from the airport to Portal Eldorado, where they can connect with the TransMilenio system.

The airport has been named the best airport in South America by World Airport Awards. El Dorado received four-star certification and its staff was rated the best in South America by Skytrax, as well as achieving the 42nd place in the World's Top 100 Airports in 2017 list.

Airlines & Destinations

AirlinesDestinationsTerminal
Aerolíneas ArgentinasBuenos Aires–Ezeiza1-I
AeroméxicoMexico City1-I
Air Canada RougeToronto–Pearson1-I
Air EuropaMadrid1-I
Air FranceParis–Charles de Gaulle1-I
American AirlinesDallas/Fort Worth, Miami1-I
AviancaAruba, Barbados, Barcelona, Boston, Buenos Aires–Ezeiza, Cancún, Caracas, Curaçao, Fort Lauderdale, Guatemala City, Havana, La Paz, Lima, London–Heathrow, Los Angeles, Madrid, Mexico City, Miami, Montevideo, New York–JFK, Orlando, Punta Cana, Rio De Janeiro-Galeão, San Juan de Puerto Rico, San Salvador, Santo Domingo–Las Américas, Santiago de Chile, São Paulo–Guarulhos, Santa Cruz de la Sierra (resumes October 29, 2017), Washington–Dulles1-I
AviancaBarranquilla, Cali, Cartagena, Medellín–Córdova, Pereira1-D
AviancaArmenia, Barrancabermeja, Bucaramanga, Corozal (begins October 1, 2017), Cúcuta, Florencia, Ibagué, Leticia, Manizales, Montería, Neiva, Pasto, Popayán, Riohacha, San Andrés Island, Santa Marta, Valledupar, Villavicencio, Yopal2
Avianca BrazilFortaleza, Salvador da Bahia (begins 15 September 2017)1-I
Avianca Costa RicaSan José de Costa Rica1-I
Avianca EcuadorAruba, Guayaquil, Panama City, Quito1-I
Avianca El SalvadorSan Salvador1-I
Avianca PeruCusco, Lima1-I
Avior AirlinesValencia (VE)1-I
Copa AirlinesPanama City1-I
Copa Airlines ColombiaPanama City1-i
Cubana de AviaciónHavana1-I
Delta Air LinesAtlanta1-I
EasyFlyIbagué, Neiva, Popayán, Quibdó, Yopal1-D
IberiaMadrid1-I
InterjetCancún, Mexico City1-I
JetBlue AirwaysFort Lauderdale, Orlando1-I
KLMAmsterdam1-I
LATAM BrasilBuenos Aires–Ezeiza, São Paulo–Guarulhos1-I
LATAM ChileMiami, Santiago de Chile1-I
LATAM ColombiaAruba, Cancún, Miami1-I
LATAM ColombiaBarranquilla, Bucaramanga, Cali, Cartagena, Cúcuta, Leticia, Medellín–Córdova, Montería, Pereira, San Andrés Island, Santa Marta, Valledupar, Yopal1-D
LATAM PerúLima1-I
LufthansaFrankfurt1-I
SatenaApartadó, Arauca, Buenaventura, Corozal, Ipiales, Florencia, La Macarena, Medellín–Olaya Herrera, Mitú, Pasto, Puerto Asís, Puerto Inírida, Puerto Carreño, Quibdó, San José del Guaviare, San Vicente del Caguan, Saravena, Villagarzon, Villavicencio1-D
Spirit AirlinesFort Lauderdale1-I
TAMECaracas, Quito1-I
Turkish AirlinesIstanbul–Atatürk1-I
United AirlinesHouston–Intercontinental, Newark1-I
Viva ColombiaLima, Panama City–Balboa1-I
Viva ColombiaBarranquilla, Bucaramanga, Cali, Cartagena, Medellín–Córdova, Montería, Pereira, San Andrés Island, Santa Marta1-D
WingoAruba, Cancún, Caracas, Havana, Mexico City, Panama City-Balboa, Punta Cana, Quito1-I
WingoSan Andrés Island, Cartagena1-D

Transportation

To get out from the airport into the city there are a couple of options:

  • Regulated taxis. You first have to search for a stand where you will have to point out your destination and then they will print out a ticket indicating the price you will have pay. Then, pick up a taxi from the line and explain to the driver your destination. At the end of the journey you will have to pay ONLY what is printed out in the ticket. The typical price will range from 15.000 up to 25.000 COP.

 

  • Bus. Walking only some meters outside the main door entrance, you will find a "paradero" (bus stop) with frequent busetas passing by. Although this is by far the cheapest option (around 1.500 COP), it can be daring if you don't know the city already, since the bus only indicates the main places where it passes by. However, bus drivers are friendly and quite helpful, and you can ask them to indicate you when the bus is passing a certain point of the city. A good option is to ask him to drop you close by a Transmilenio station and then continue your trip from there.

 

  • Transmilenio. In 2012, Bogotá's bus rapid transit (BRT) system expanded to El Dorado avenue, so it is now possible to use the system to get into and out of the airport. You can only use the system if you have small luggage - you might not be allowed into the stations if you are carrying big suitcases. To get out, find the "Alimentador" (feeder) stops in front of the main terminal or the Puente Aéreo (if you travel with Avianca) - it is a green bus with "Transmilenio" on the side. This bus will bring you for free to the main "Portal El Dorado" station. Buy the Tullave card before entering the station, and take the bus you need. People with Transmilenio or blue SITP jackets are ready to help (although most of them do not speak English - bring your Spanish phrasebook).

Terminals

New construction and renovations are presently underway in the terminal area. Once fully completed, the new main terminal will be known as Terminal 1 (T1). The T1 building is shaped like an "h" and is divided in two piers or concourses: the international one to the north side and the domestic pier/concourse on the south side. The new terminal has three airline lounges (operated by LATAM, Avianca and American Airlines) in the international concourse, as well as a food court plaza and several retail stores and cafés in the duty-free area. There are also car rental facilities, ticket counters, ATM's, telephones, restrooms, luggage storage space and even a small casino. The terminal has complimentary Wi-Fi service.

T1 has several check-in counter areas, check-in kiosks and expanded immigration lanes compared to the previous terminal. "Express lanes" were added for holders of biometric passports and Global Entry Membership. The new terminal has moving walkways, escalators and elevators to guarantee universal access and faster connections. The new terminal contains 32 gates: 10 for international flights, 17 for domestic flights and 5 remote gates.

The "Puente Aéreo" is currently Terminal 2 (T2). It has been Avianca's exclusive terminal for domestic flights. On 8 June 2014, Avianca will move some of their domestic flights to T1 and will operate both terminals. This terminal contains a revamped food plaza, an Avianca premium lounge and several retail stores.

The Special Administrative Unit of Civil Aeronautics (Aerocivil) is located in the new Aerocivil Building, located on the airport property. Previously it was located on the fourth floor of the main terminal building.

Accommodation & Hotels

Car parks


T1 Parking

The T1 has three parking spaces available 24/7:

North Parking Lot

It is located in the northeast area of the terminal and it is close to the international arrivals and departures, gate 9. To access this parking space, you can choose one of the following accesses:

  • Entrance 1: located on the right lane between T2-Terminal 2 and the T1-Terminal 1 bridge.
  • Entrance 2: located under the T1-Terminal 1 bridge, on the right side of the 26 street.

Spaces: 217 spaces for vehicles, 6 for disabled people – (PMR – Spanish acronym), 0 motorcycles and 0 bicycles.

Customer Service Line and Email:  (+57) 317 893 5499 / [email protected]

Discounted Fees: After 7 hours and 40 minutes, additional fees will not accrue, and the daily rate will apply. Daily rate for Cars: $48.000 COP.

Note: All prices include Value Added Tax (Colombian IVA).

FLAT RATE

  • Car: $105 COP per minute
  • Motorcycle: Not applicable
  • Bicycle: Not applicable
  • 24hr Parking for Cars:48.000 COP
  • 24hr Parking for Motorcycles: Not applicable
  • Monthly Fee for Cars:$280.000 COP
  • Monthly Fee for Motorcycles: Not applicable

Central Parking Lot

It is the largest parking space in El Dorado, located in the central space of T1 with direct access to the domestic and international arrival and departure zone. To access this parking space, please take the left lane of the main road to the terminal.

Spaces: 589 for vehicles, 18 for people with limited mobility, zero (0) motorcycles and zero (0) bicycles.

Customer Service Line and Email:  (+57) 317 893 5499 / [email protected]

Discounted Fees: After 7 hours and 40 minutes, additional fees will not accrue, and the daily rate will apply. Daily rate for Cars: $48.000 COP.

Note: All prices include Value Added Tax (Colombian IVA).

FLAT RATE

  • Car: $105 COP per minute
  • Motorcycle: Not applicable
  • Bicycle: Not applicable
  • 24hr Parking for Cars:$48.000 COP
  • 24hr Parking for Motorcycles: Not applicable
  • Monthly Fee for Cars: Not applicable
  • Monthly Fee for Motorcycles: Not applicable

South Parking Lot

It is located in the southwestern area of the terminal and it is close to the domestic arrivals and departures, gate 1. To access this parking space, go to the vehicle lane in level 1, go behind the central parking space lane and finally go to the entrance located in the right side of the 26 street.

Spaces: 215 for vehicles, 16 for people with limited mobility, 300 motorcycles and 40 bicycles.

Customer Service Line and Email:  (+57) 317 893 5499 / [email protected]

Discounted Fees: After 7 hours and 40 minutes, additional fees will not accrue, and the daily rate will apply. Daily rate for Cars: 48.000 COP. Daily rate for motorcycles: $33.500 COP.

Note: All prices include Value Added Tax (Colombian IVA).

FLAT RATE

  • Car: $105 COP per minute
  • Motorcycle: $74 COP per minute
  • Bicycle: $10 COP per minute
  • 24hr Parking for Cars:$48.000 COP
  • 24hr Parking for Motorcycles: $33.500 COP
  • Monthly Fee for Cars:Starting at $220.000 COP
  • Monthly Fee for Motorcycles: Starting at $85.000 COP

Keep in mind that once you pay the parking ticket, you have 15 minutes to swipe the card into the parking barrier at the exit. If you exceed that time, you should go to the cash register.


T2 Parking – Ajucax:

Located in Terminal 2 of El Dorado, also known as Puente Aereo. To access this parking space, go to the entrance located on the right lane of Calle 26.

Spaces: 350 for vehicles, eight (8) for people with Limited Mobility, 24 bikes and 24 bicycles.

Customer Service Line and Email: +57 (1) 3565124 / [email protected]

RATES

  • Car: 105 COP per minute
  • Motorcycle: 74 COP per minute
  • Bicycle:
    Free. Users must have a lock to secure bicycle.

RATES

  • 24hr Parking for Cars: Not applicable
  • 24hr Parking for Motorcycles: Full fare
  • Monthly Fee for Cars: 469.530 COP
  • Monthly Fee for Motorcycles: 469.530 COP

DISCOUNTED FEES

  •  *50% discount for parking fees after 12 hours. Applies exclusively to cars.
  • Note: All prices include Value Added Tax (Colombian IVA).

Things to know

Services for People with Limited Mobility

Wheelchairs

El Dorado’s T1 Terminal provides wheelchair service. Any passenger or companion with limited mobiliy can access this service in the public areas of the terminal.

To access this service, the user must go to the information point, 2nd floor, Gate 5 and rent a wheelchair upon leaving his/her ID and provide the following data to terminal inspectors: name, ID number, phone and usage time. Once the passenger has finished using the wheelchair, he/she must be handed it over in the information point and claim his/her ID.

Touchscreen Guide

Pedestrian sidewalks in El Dorado’s T1 Terminal feature touchscreen guides for people with visual limitations, helping them while they walk in the external areas of the terminal.

Customs Facilities

Customs facilities have preferential access and spaces suitable to serve people with limitations or with short stature, as well as an audiovisual information system.

Elevators

Elevators in Terminal T1 have been certified by The Americans with Disabilities Act (ADA), which certifies elevators that comply with the following aspects: easy access for person with limited mobility, handrails, braille buttons, audible system that indicates the floor requested by the user and usage instructions.

Restrooms

Restrooms in Terminal T1 include restrooms that have been designed for people with limited mobility. Each cubicle has sinks, toilette-paper dispensers, hand dryers and handrails next to the restrooms.

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