Vienna International Airport (VIE)

Airport in Vienna, Austria

Introduction

Vienna International Airport is located in Schwechat, 18 km (11 mi) southeast of central Vienna and 57 km west of Bratislava. It is the country's biggest airport and serves as the hub for Austrian Airlines and a base for Eurowings and Niki.

Vienna International Airport has one terminal separated into three check-in areas. Check-in 3 is used by the Austrian Airlines Group, Emirates, Qatar and most Star Alliance members. Check-in 1 (formerly known as Terminal 1) is now mainly used by Air Berlin and Niki as well as several other oneworld and SkyTeam airlines. Check-in 2 is being refurbished.

During 2016, the airport handled 23.4 million passengers, a 2.5% increase compared to 2015.

Airlines & Destinations

Most European airlines and a significant number of intercontinental airlines have direct connections to Vienna. However, only Austrian Airlines fly to the American continent (New York, Toronto, Chicago, Washington and Punta Cana), and there is direct service to some countries in Africa (Egypt, Libya and Tunisia).

Schwechat is well-integrated into the Star Alliance network, with all European Star Alliance members having a direct connection from their main hubs (usually country capitals), as well as secondary cities. In particular, Lufthansa, the parent company of Austrian Airlines, flies directly to Vienna from all of their bases, including flights by its low-fare sister airline Eurowings from smaller German airports. Those flights can be booked on a single ticket with Lufthansa or Austrian flights.

As the airport is also a base for airBerlin's sister airline Niki, it is a oneworld hub as well. There are direct flights to most oneworld hubs in Europe and the Middle East, including Amman (Royal Jordanian) and Doha (Qatar Airways), from where you can continue onto Asian destinations. Do note, however, that there is no direct flight to Abu Dhabi, the hub for Niki's ultimate parent airline Etihad Airways.

Skyteam also has a significant presence at the airport - apart from flights from European hubs of most members, there is a direct flight to Seoul-Incheon by Korean Airlines.

Low-fare airlines have a rather low presence in Schwechat, apart from Lufthansa Group flights operated by Germanwings. Ryanair prefers to use the nearby airport in Bratislava, as do Norwegian Air Shuttle. EasyJet has a single connection to London Gatwick, Germania operates a direct connection to Bremen, Vueling flies between Vienna and Barcelona and Transavia offers direct flights to Rotterdam.

AirlinesDestinations
Adria AirwaysLjubljana
Aegean AirlinesAthens
Seasonal: Heraklion
Aer LingusDublin
AeroflotMoscow–Sheremetyevo
Aeroflot
operated by Rossiya AirlinesSt Petersburg
Air AlgerieAlgiers
airBalticRiga, Tallinn
Air BerlinBerlin–Tegel, Düsseldorf
Seasonal: Olbia
Air CairoHurghada, Sharm El Sheikh
Air ChinaBarcelona, Beijing–Capital
Air FranceParis–Charles de Gaulle
Air IndiaDelhi
Air MaltaMalta
Air MoldovaChișinău
Air SerbiaBelgrade
Air VIACharter: Burgas, Varna
ASL Airlines FranceSeasonal charter: Bordeaux, Toulouse
Austrian AirlinesAmman–Queen Alia, Amsterdam, Antalya, Athens, Bangkok–Suvarnabhumi, Basel/Mulhouse, Beijing–Capital, Belgrade, Berlin–Tegel, Bologna, Brussels, Bucharest, Budapest, Cairo, Chicago–O'Hare, Chișinău, Cologne/Bonn, Copenhagen, Dnipro, Düsseldorf, Erbil, Frankfurt, Funchal, Geneva, Gothenburg, Gran Canaria, Graz, Hamburg, Hong Kong, Iași, Ibiza, Innsbruck, Isfahan, Kiev-Boryspil, Klagenfurt, Košice, Kraków, Krasnodar, Lanzarote, Larnaca, Leipzig/Halle, Linz, London–Heathrow, Luxor, Lviv, Lyon, Manchester, Marrakesh, Miami, Milan–Malpensa, Minsk, Moscow–Domodedovo, Munich, Newark, New York–JFK, Nice, Odessa, Oslo–Gardermoen, Palma de Mallorca, Paris–Charles de Gaulle, Podgorica, Prague, Pristina, Salzburg, Sarajevo, Shanghai–Pudong, Sharm el-Sheikh, Shiraz, Sibiu, Skopje, Sofia, Stockholm–Arlanda, Stuttgart, Tehran–Imam Khomeini, Tel Aviv–Ben Gurion, Tenerife–South, Thessaloniki, Tirana, Toronto–Pearson, Varna, Venice, Vilnius, Warsaw–Chopin, Washington–Dulles, Yerevan, Zagreb, Zürich
Seasonal: Bari, Bodrum, Cagliari, Cape Town (resumes 28 October 2018) Catania, Cephalonia, Chania, Chios, Colombo, Corfu, Dalaman, Dubrovnik, Faro, Florence, Fuerteventura, Havana, Heraklion, Kalamata, Karpathos, Kos, Lamezia Terme, Los Angeles, Mahé (begins 25 October 2017), Malé, Mauritius, Menorca, Mykonos, Mytilene, Naples, Ohrid, Olbia, Palermo, Patras, Preveza, Reykjavík–Keflávik, Rhodes, St. Petersburg, Samos, Santorini, Skiathos, Split, Tokyo–Narita (resumes 15 May 2018), Volos, Zakynthos
Seasonal charter: Glasgow, Jersey, Shannon
BH AirCharter: Burgas
British AirwaysLondon–Heathrow
Brussels AirlinesBrussels
Bulgaria AirSofia
Seasonal: Varna
Bulgarian Air CharterCharter: Burgas, Varna
China AirlinesTaipei–Taoyuan
CondorSeasonal: Punta Cana
Croatia AirlinesZagreb
Seasonal: Split
Czech AirlinesSeasonal charter: Brač
easyJetAmsterdam, Berlin–Schönefeld, Bristol, Edinburgh, London–Gatwick, London–Luton, Lyon, Manchester, Naples
easyJet SwitzerlandGeneva
EgyptAirCairo
El AlTel Aviv–Ben Gurion
EmiratesDubai–International
Ethiopian AirlinesAddis Ababa, Milan–Malpensa
Eurowings
operated by Air BerlinBirmingham, Madrid, Porto
Seasonal: Ibiza, Kalamata, Malta, Mytilene, Paphos, Santorini
Eurowings
operated by Eurowings EuropeAlicante, Barcelona, Bastia, Brindisi, Dortmund (begins 29 October 2017),  Düsseldorf, Faro, Fuerteventura, Gran Canaria, Hamburg, Hanover, London–Stansted, Málaga, Marsa Alam, Nice, Nuremberg, Olbia, Pisa, Palma de Mallorca, Rome–Fiumicino, Valencia
Seasonal: Jerez de la Frontera, Kavala, Lamezia Terme, Samos, Santorini, Zadar
Eurowings
operated by GermanwingsCologne/Bonn, Düsseldorf, Stuttgart
EVA AirBangkok–Suvarnabhumi, Taipei–Taoyuan
FinnairHelsinki
Finnair
operated by Nordic Regional AirlinesHelsinki
Flybe
operated by Stobart AirLondon–Southend
Freebird AirlinesCharter: Antalya, Istanbul-Sabiha Gökcen, Izmir
GermaniaSeasonal: Rostock
Georgian AirwaysTbilisi
IberiaMadrid
Iran AirTehran–Imam Khomeini
Jet2.comSeasonal: Edinburgh
KLMAmsterdam
KLM
operated by KLM CityhopperAmsterdam
Korean AirSeoul–Incheon
Seasonal: Zürich1
Kuwait AirwaysSeasonal: Kuwait City
LOT Polish AirlinesWarsaw–Chopin
LufthansaFrankfurt, Munich
Lufthansa Regional
operated by Lufthansa CityLineMunich
LuxairLuxembourg
Montenegro AirlinesPodgorica
NikiAgadir, Catania, Faro, Fuerteventura, Gran Canaria, Lanzarote, Larnaca, Málaga, Marrakesh, Palma de Mallorca, Tenerife–South
Seasonal: Calvi, Chania, Corfu, Dubrovnik, Heraklion, Ibiza, Kalamata, Karpathos, Kos, Preveza, Reykjavík–Keflávik, Rhodes, Santorini, Zakynthos
Nordica
operated by LOT Polish AirlinesTallinn
Norwegian Air ShuttleOslo–Gardermoen
NouvelairSeasonal: Enfidha
Onur AirSeasonal: Istanbul–Atatürk
Pegasus AirlinesAnkara, Istanbul–Sabiha Gökçen
Seasonal: Antalya
People's ViennalineSt. Gallen/Altenrhein
Seasonal charter: Olbia, Preveza
Qatar AirwaysDoha
Royal JordanianAmman–Queen Alia
S7 AirlinesMoscow–Domodedovo
Scandinavian AirlinesCopenhagen
SkyWork AirlinesBasel/Mulhouse (begins 4 September 2017), Bern
SunExpressAnkara, Antalya, Izmir
Seasonal: Dalaman
SunExpress DeutschlandSeasonal: Marrakesh, Varna
Swiss International Air LinesZürich
TAP PortugalLisbon
TAROMBucharest
Thai AirwaysBangkok–Suvarnabhumi (begins 16 November 2017)
TransaviaRotterdam
Transavia FranceParis–Orly
TunisairTunis
Charter: Djerba, Enfidha
Turkish AirlinesIstanbul–Atatürk, Istanbul–Sabiha Gökçen
Seasonal: Ankara, Antalya, Kayseri, Samsun, Trabzon
Ukraine International AirlinesKiev–Boryspil
UTair AviationMoscow-Vnukovo
VoloteaGenoa, Marseille, Nantes
VuelingBarcelona, Paris–Charles de Gaulle, Rome–Fiumicino

Transportation

To get to Vienna, you can use two different railway options (cheaper but slower S-Bahn and more expensive but faster CAT), buses or taxis. If your final destination is not Vienna, it might make sense to take one of the direct ICEs that were introduced in 2014 and supplemented with more connections with the timetable change in December 2015.

  • S-Bahn (commuter rail) (underneath terminal). 5:00-24:00S-Bahn suburban trains run on the S7 line to Vienna providing the cheapest connection to the city centre. Take a train bound for Floridsdorf (or Laa a.d. Thaya), which departs every 30 minutes, and get off at Wien-Mitte station on the eastern edge of the city centre (25 min). There are luggage boxes for €2.50 for 24 hours. From there the U-Bahn line U3 connects to Stephansplatz right in the core of the city centre, whereas line U4 provides service to Karlsplatz (for the Opera House) as well as the Donaukanal and the Schönbrunn Palace. Transfer is available to the U1 and U2 at Praterstern and U6 at Handelskai.
    Departure is one level below arrival on a separate platform from the CAT. Tickets can be purchased from the red vending machines. The button to buy single tickets is obvious (€3.70). If you already have a travel pass for the core zone (Zone 100), you only need to buy a ticket from the airport to Schwechat, where the core zone starts (€1.70). Other variants using the zone system are possible (at the VOR homepage, point at Tickets & Preise and click on Wochen/Monatskarten and Tarifzonenplan). Conductors aren't hesitant to fine anyone (€100) without a valid ticket, and being a tourist is not a valid excuse.
     €3.70 each way
  • City Airport Train (CAT) (underneath terminal). The City Airport Train (CAT) is a non-stop connection to Wien-Mitte (Landstraße) Station taking 16 minutes. It departs at :06 and :36 past every hour. The departure times from Wien-Mitte are the same. The CAT is heavily advertised, but it only has limited advantages over the S-Bahn connection or the buses. It lands you in the Wien Mitte area, which is not entirely central, and from where you still may have to change to other means of transportation to get to your destination. The departures are infrequent enough that you may still be better off timewise taking the S-Bahn from Wien-Mitte if it departs more immediately.
    A useful feature of the CAT for Star Alliance and Air Berlin/Niki passengers is the check-in and baggage drop-off at Wien Mitte/Landstraße station, so that if you have a flight later in the day, you can drop your luggage in the morning and enjoy a carefree day in the city. City check-in may be denied from 90 minutes before departure. Members of Miles & More get bonus miles for using the City Airport Train.
     One way €12, return trip €19 at the vending machines (less if purchased online beforehand, +€2 if purchased on the train)
  • Long distance trains: ÖBB trains depart to Austria's west (Linz, Salzburg) and Germany, with stops at Vienna Main Station (Hauptbahnhof) and Meidling. Hauptbahnhof has transfer to U1, Meidling to U6. Normal fares like for S-Bahn apply, single ride is €3.90 (and includes the following ride with the U-Bahn). Departs every 30min; travel time 18 min to Hauptbahnhof. Good alternative to the City Airport Train.
  • Vienna AirportLines Bus (outside arrivals). 5:00-24:00Direct buses drive frequently between Vienna International Airport and assorted points in Vienna. Operated by Postbus. Tickets can be purchased with cash from the operator. Service animals, as well as small pets in carriers are permitted, free of charge. All routes: One way €8, Round-trip €11.
    • Morzinplatz/Schwedenplatz line goes to the city center (District 1). Buses every 30 minutes, operating 24/7, the trip takes 20 minutes. At Schwedenplatz there is a connection to the underground lines U1 and U4 as well as buses and trams. St. Stephans Cathedral (the very center of Vienna) is a five-minute walk away.
    • Westbahnhof-City Hall-Schottentor line is connecting the big train station, with stops on the way near Rathaus and University - a good choice for business travellers. Travel time approx. 45 min.
    • Kaisermühlen VIC/Kagran line goes to Vienna International Center (the UN) and serves hotels in the eastern part of Vienna. Runs hourly and takes 20-45 min. depending upon destination.
  • TaxiCab fare is not set, so agree before getting in; to anywhere for €25-€30. If you don't care to negotiate, or your destination is at the northern or western edge of the city, a pre-booked flat-rate transfer is likely cheaper and easier. There are several offices at arrivals. Note, that when catching a taxi on the street, the driver has to charge an empty ride back from the airport to the Vienna city limits, as a taxi from Vienna is not allowed to accept passengers outside of the city. Therefore, a pre-booked transfer might be cheaper.
    • Airport Service Wien,  +43 676 351 64 20call Mon-Fri 8am-6pm; taxi works 5:45am–9:30pm€33 (max. 3 people) to/from any destination address within Vienna.
    • Vienna Transfers+43 676 389 28 28offers flat-rate to Vienna for €31.
  • Shuttle provided by hotelSelect Vienna hotels offer guests shuttle service to and from the airport, usually for a fee that's cheaper than a taxi, sometimes you will share the shuttle with guests from your own or nearby hotels.

Get around

Schwechat is not an especially complicated or large airport, but do note that while gates B, C and D are close to each other and the check-in area, the lenghty extension containing gates F and G is physically removed and may require some time to traverse if you have a connection to catch. No travellators or people movers are available to help you do that.

Terminals

Vienna International Airport has four terminal buildings named Terminal 1, 2 and 3 which are directly built against each other as well as the additional Terminal 1A located opposite Terminal 1. Terminals 1, 2 and 3 connect to the five concourses. The central arrivals hall for all terminal areas is located in Terminal 3.Terminals

  • Terminal 1 underwent refurbishment in January 2013 and is now mainly used by Air Berlin and Niki as well as several other oneworld and SkyTeam airlines.
  • Terminal 1A, located in a standalone building opposite Terminal 1 hosts check-in facilities for a number of low-cost carriers.
  • Terminal 2 is currently closed, pending refurbishment. It was used by numerous foreign airlines whose check-in facilities have been primarily relocated to Terminal 1.
  • Terminal 3, also referred to as the AustrianStar Alliance Terminal, with its adjoining Concourses F and G is the airport's newest facility. It is used by the Austrian Airlines Group, most Star Alliance members, and a number of other carriers including Emirates, El Al and Qatar Airways.

Concourses

  • Concourse B is in the basement of Concourse C and features Gates B22–B43 (boarding by buses) for Schengen destinations
  • Concourse C (pier west) for Schengen destinations; features Gates C31–C42 (jetbridges), C35–C41 (only for transfer), C71–C75 (buses, Schengen only)
  • Concourse D (pier east; formerly Concourse A) for non-Schengen destinations with shared passport control at the entrance of pier east; features Gates D21–D29 (boarding via jetbridges), D31–D37 (boarding via buses), D61–D70 (buses). Concourse D will be refurbished and equipped to handle the Airbus A380 as part of the refurbishment programme announced in March 2016.Concourse F (Level 1 of pier north) is used for Schengen destinations and consists of Gates F01-F37 (jetbridges and buses)
  • Concourse G (Level 3 of pier north) for non-Schengen destinations; shared passport control at the entrance of Level 3; features Gates G01-G37 (jetbridges and busgates)

Coffee & Restaurants

A number of gastronomic outlets of various standards is available both airside and landside. Those range from McDonald's and Burger King to concessions run by Vienna's famous delicatessen and restaurants. While the burger places have the same prices as in the outside world, the upscale restaurants are pricier than in the city. When on a tight budget, look for one of the supermarkets (Billa, Spar) and buy food for normal supermarket prices.

Accommodation & Hotels

NH Vienna Airport Conference CenterEinfahrtstraße 1-3,  +43 1 701510Check-in: 15:00, check-out: 12:00The only hotel directly on the airport grounds, at walking distance from the terminal. Has an onsite restaurant, fitness centre and free Wi-Fi, and pets are permitted on request. Public parking €33/day. Doubles €128+.



 

 

Airport services


Shopping

Vienna airport has a duty free shopping area with 70 shops. Plan around one hour if you're going to visit every other shop. The shopping area is just after ticket control counters, so you only need to check in before getting to shops, not pass security check nor passport control.

A general grocery store, Billa, can be found downstairs in the check-in area 1. It has Austrian Mozartkugeln and small snacks for usual Austrian prices. Once the check-in passed special prices do apply. In the arrival area there is a Spar supermarket.

Tax refund

Refer to the brochure for locations and tips. Your best bet for receiving tax refund is to find a refund office in the city. Otherwise, indicate that you need to receive tax refund at check-in. You then take any checked luggage containing tax-free purchases to a customs office (right in the check-in area) to get a stamp and drop off the checked luggage; then visit a nearby refund office.

Customs officers don't normally ask you to actually unpack and show your purchases. You will be asked if any applicable purchases are in your hand luggage. Although it is illegal, you may be encouraged to lie to agents, saying that everything is in your checked luggage even if it isn't. This is due to an otherwise tedious process; you have to visit yet another office by the gates. (Especially at the C Gates—there you will have to ring for an officer, wait to be picked up by bus and taken to the a refund office and back to your departure, allow 1 hour for the whole procedure.) Alternatively, you can visit a refund office on arrival in your home country—provided that you visited customs and had your receipts stamped in Vienna. Additional commission or unfavourable exchange rate can apply if refunding in other country.


Internet, Comunication

The Vienna International Airport has on the new terminal comfortable chairs with plugs. The airport provides free and good internet connection without time limit.

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