Your privacy is important to us.
1. Information collected
1.1 We may collect and store information you provide on the Websites for the purposes of:
- 1.1.1 purchasing or receiving our goods or services;
- 1.1.2 registering for a password protected login for any of our services or facilities on the Websites;
- 1.1.3 using the feedback facility;
- 1.1.4 entering competitions, including any competitions organised and fulfilled by third parties;
- 1.1.5 participating in surveys and research;
- 1.1.6 completing enquiry or filling in any forms;
- 1.1.7 supplying us with information for publication on the Websites;
- 1.1.8 any other communication you have with us for any other reason;
- 1.1.9 when and if you report a problem with the Website (or sites).
1.2 We may also collect and store information about your computer and about your visits to and use of the Websites (including your IP address, geographical location, browser type, referral source, length of visit and number of page views).
2.1 We may gather information about your use of the Websites by using a cookie file. When used, these cookies are downloaded to your computer automatically. The cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive.
2.2 When used, a session cookie will keep track of you whilst you navigate the Websites.
2.3 When used, a persistent cookie will enable the Websites to recognise you when you re-visit the Websites.
2.4 All computers have the ability to decline cookies. Please note, should you decline cookies, you may not be able to access certain areas of the Websites.
2.6 To store information about your preferences and so allow us to customise the Websites according to you individual interests.
2.7 To speed up your searches.
2.9 From time to time we may permit third party companies to set cookies on our sites for purposes which may include market research, serving advertisements, revenue tracking or to improve functionality of the site.
3. Web Beacon or Transparent / Clear GIFs
The Websites may use Pixels, Web Beacons also known as clear or Transparent GIF files, to help manage online advertising. These GIF files may be provided by one of our Ad Management Partners – Adtech, OpenX, DoubleClick or Atlas and from time to time other similar providers. These files enable our Ad Management Partners to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. The information that our Ad Management Partners collect via cookies is anonymous. It does not contain your name, address, telephone number, or email address, it only records the time and date of a viewed page, or specific advert. We may also carry Web Beacons / Clear Gifs placed by selected third parties that also do not collect and personally identifiable personal information.
Third-party companies may collect and use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Some of the advertisements you see on the Websites are generated by third party service providers. Some of these third parties generate cookies for statistical purposes on behalf of Travel S Helper, for example, for tracking how many unique users have seen a particular advertisement, and how many times they have seen it, and for providing you with advertisements that are more relevant to your interests. They do not contain personal information such as your name or email address. Travel S Helper do not have access to these cookies, although, in order to provide you with a better user experience, we may use statistical information arising from the cookies provided by Yahoo! Network to build up a profile based on your browsing patterns across the Websites and third party websites that are part of the Yahoo! network. This profile enables us to make advertisements available to you that are more relevant and tailored to your interests.
4. Transferral of Data
4.1 Transfer of Personal Data Outside of the EU
4.2 Risks Involved in Transmitting Personal Data Over the internet
Unfortunately, the transmission of information via the internet is not completely secure. So, whilst Travel S Helper will do its best to protect your personal data, we cannot ensure the security of data transmitted by you to the Site. Any transmission is at your own risk. Once we have received your information we will use security procedures and features to prevent unauthorised access to it.
5. Use of your Information
5.1 We will use your information to:
5.1.1 administer the Websites;
5.1.2 enable us to provide, and you to use, the goods, services, and facilities on the Websites;
5.1.3 deliver to you any goods purchased from us;
5.1.4 send to you statements and invoices, and to collect from you payment, for goods, services or facilities purchased from us;
5.1.5 send to you future marketing information regarding our goods, services, facilities and other features;
5.1.6 send to you marketing and other commercial information about the goods or services offered by our commercial partners;
5.1.7 allow our commercial partners to contact you directly with marketing and other commercial information about their goods or services;
5.1.8 publishing information you have supplied to us on the Websites, where you have supplied such information to us for such purposes;
5.1.9 enable us to deal with any complaints or queries raised by you;
5.1.10 allow you to participate in interactive features of our services where you choose to do so;
5.1.11 to notify you of any changes to our services.
5.2 Please contact us at https://www.travelshelper.com/feedback/ at any time if you do not want your information to be used in the manner set out in clauses 5.1.5 or 5.1.6 or 5.1.7 above.
6. Sharing your information
6.2 In addition, we may disclose information about you:
6.2.1 to the extent that we are required to do so by law;
6.2.2 in connection with any legal proceedings or prospective legal proceedings;
6.2.3 in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
6.2.4 in the event that we offer to sell any asset, in which case we may disclose your personal data to the potential purchaser of such assets;
6.2.5 if substantially all of Travel S Helper assets are acquired by a third party, in which case personal data held by us about our customers will be transferred to such third party.
6.3 We may also use your data or permit selected third parties to use your data to provide you with information about goods and services which may be of interest to you unless you have notified us that you do not wish to receive such information.
6.4 We do not disclose individual information to our advertisers, but we may provide them with aggregated information about our users and the number of visitors our web site(s) receives.
6.5 We may also use such aggregated information to help advertisers reach the kind of audiences they want to target. We comply with our advertisements wishes by displaying their advertisements to that target audience using the personal data we have collected from you and from others.
7. Your rights
7.1 You have the right to request us not to disclose any of your personal data or information or to pass information to third parties. We will inform you before collecting your data, if we intend to disclose your information to any third party and you can exercise that right by checking certain boxes on the form we use to collect your data. You can also notify us by contacting us at [email protected]
7.2 Our Websites are not directed at children under the age of 13. We operate our sites in compliance with the Children’s Online Privacy Protection Act and will not knowingly collect or use personally identifiable information from anyone under 13.
8. Security of your information
8.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
8.2 We do not accept any responsibility for the security of data sent over the internet.
8.3 You are responsible for keeping your password and user details confidential.
8.4 We have in place a level of security appropriate to the nature of the data and the harm that may result from a breach of security. However, all publicly accessible web sites are susceptible to malicious practices and we accept no liability if security is breached.
8.5 Travel S Helper further undertake that we will not hold information about you which is excessive in respect of the purposes for which it was collected or processed.
9.1 Where the context permits, the words “we”, “our” and “us” are a reference to Travel S Helper.
9.3 Travel S helper Websites may from time to time contain links to and from partner and/or affiliate websites. If you follow a link to their sites, please note that these sites have their own privacy policies and Travel S Helper does not accept any responsibility or liability for protection of personal data which you may submit to a third party site. Travel S Helper recommends to check the wording of the relevant privacy polices before submitting any personal data to those websites.